Cevi Med
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Customer service

Customer service

Call or Text (833) 238-4633 to speak with our support team.
Available: Monday – Thursday 8am–7pm and Friday 9am–2pm (EST)

Store address

Store Address

1351 S Leavitt Ave Orange City FL 32763
Operating Hours: Monday – Thursday 8am–7pm and Friday 9am–2pm (EST)

Email us

Email Us

customercare@cevimed.com
Typical response time of two full business days.

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FAQs

Product Questions

Ordering Questions

  • If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.
  • If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.
  • If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.
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Delivery Questions

  • Currently, we ship nationwide in the Contiguous United States. Unfortunately, we are not able to ship overseas at this time.

    Florida-based deliveries are local to our warehouse, and therefore we offer personal in-house delivery with our expert delivery team. We also offer reduced shipping rates as we can usually deliver your items faster, and at a reduced cost to you than those of standard carrier companies. Please call our customer support team for a local delivery quote at (883) 238-4633.

    East coast states are also eligible for local in-house delivery at reduced rates. This is largely dependent on order volume and will be available in a case-by-case scenario.
  • Any item shipped through our partnered LTL carriers require a signature. These are usually for larger parcels containing beds or chairs. Small items delivered via USPS, UPS, or FedEx usually do not require a signature.
  • If you are local to Orange City, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.
  • View All

OUR REVIEWS

J
i
★★★★★ 1/14/2026 January

Love my chair! Delivery service was excellent. Truly white glove! Would definitely recommend Cevi Med if you are in the market for motorized exam chair.

E
i
★★★★★ 12/31/2025 December

Awesome customer service

J
i
★★★★★ 12/23/2025 December

We had an excellent experience with Cevi Med. They delivered a fully refurbished Midmark ENT chair that looks and functions like new, and the pricing was outstanding. As a small healthcare clinic, it truly meant a lot to work with a company that supports independent practices and understands our needs.

D
i
★★★★★ 12/18/2025 December

Excellent customer service from start to finish! The staff was friendly, attentive, and made everything very easy. The driver, Junior, was extremely kind, helpful, and made everything run very smooth during the delivery to our busy medical practice! The medical chair is high quality, clean, and very comfortable. You can really tell that Cevi Med really cares about the overall experience. Highly recommend!

C
i
★★★★★ 12/18/2025 December

They were great at every step of the way would totally recommend them

P
i
★★★★★ 12/18/2025 December

Easy to find products and easy check out

M
i
★★★★★ 12/17/2025 December

My doctor opened a new location with a 2 week notice and we needed 7 exam tables in less than a week. Everyone I spoke with was nice, professional, knowledgeable and they went out of their way to help us. We received the tables in less than a week and the price was very fair. The delivery team was also great, they assembled everything for us and were so fast and polite. We will definitely order again. Thank you all for your help!

S
i
★★★★★ 12/16/2025 December

Awesome people to work with ! furnished my office through them !!!

S
i
★★★★★ 12/10/2025 December

My Experience with Cevi Med was outstanding! Exceptional customer service and timely receipt of product. Would definitely recommend to my friends.

J
i
★★★★★ 12/9/2025 December

Professional. Timely Delivery. Great Customer Service 10/10. Refurbished Midmark Medical Exam Table is like Brand New. Highly recommend.

D
i
★★★★★ 11/27/2025 November

Thank you for the driver Júnior. He did awesome job delivering and installing those heavy chairs

J
i
★★★★★ 11/20/2025 November

Great customer service and support team! We ordered 3 ENT chairs and an Autoclave from them back in 2024. White glove delivery went great. They communicated with us during the whole delivery process. Products are refurbished, but work and look like new! We appreciated their team so much that we just placed another order for our clinics expansion.

C
i
★★★★★ 11/19/2025 November

Thank you for the smooth transition through purchasing and delivery. You are a great company to work with. The personalized "thank you" gifts were a great touch. Greatly appreciated. Look forward to working with you in the future!

R
i
★★★★★ 11/19/2025 November

Good!

C
i
★★★★★ 11/18/2025 November

Love the new benches we got today! Special thanks to Mr. Thurman and Robert for making this delivery happen seamlessly. They worked with my hectic schedule and the office folks were always so nice on the phone. The benches look fantastic too. Thanks so much.

C
i
★★★★★ 11/12/2025 November

I am in the process of opening my own Primary Care clinic and needed to stay within budget, so I reached out to CeviMed for refurbished medical exam tables. They offered the best deal and outstanding service!

D
i
★★★★★ 11/3/2025 November

Our office purchased an upholstery set from CeviMed and it has been fantastic! We then ran into an issue with the pistons on one of our older chairs and Robert went above and beyond to help me find the correct replacement parts. They will definitely be my first choice when looking for Medical supplies! The service is the best!

K
i
★★★★★ 10/27/2025 October

This is our second time ordering from Cevi Med. They went above and beyond to help us get our tables in time before opening. A huge thanks to Robert!

R
i
★★★★★ 10/27/2025 October

After placing my order online, I received a prompt phone call from Jason confirming my order status. I received my order ahead of schedule And was absolutely delighted with the refurbished examine bed I ordered. Probably the best medical company I have dealt with in my entire medical career of 35 years. Absolutely great company to purchase from. I recommend this company without any reservation.

F
i
★★★★★ 10/24/2025 October

Easy order form and you get them quickly

S
i
★★★★★ 10/24/2025 October

Cevi-med has provided us with quality equipment. When the equipment failed, the warranty covered it, and they were right on it. They provided us with new equipment after bringing their expert in to check it and attempt to fix it. They provided us with follow-up and maps for their transportation vehicle, so we knew when the equipment delivery was close. Thank you Cevi-med.

B
i
★★★★★ 10/23/2025 October

Ordering was easy, staff attentive to needs of customers.

E
i
★★★★★ 10/20/2025 October

Great customer service, Robert was a great help answering questions and working with me to order an exam table.

D
i
★★★★★ 9/26/2025 September

Found my part through google. Checkout was straightforward.

C
i
★★★★★ 9/9/2025 September

We bought 9 refurbished Stryker 1015 stretchers from CeviMed and couldn't have been happier with the experience. Customer service was amazing, delivery was painless and the stretchers look brand new. I will be using this company again for my future needs. Thank you Robert!

S
i
★★★★★ 9/2/2025 September

CeviMed is phenomenal!!! From ordering to delivery, everything went ever smooth. The team is amazing and great with communication. Overall satisfied with all products!!!!! 100% recommended and will be using again for our next medical venture!

C
i
★★★★★ 8/29/2025 August

We have purchased all 5 of our chairs through cevimed. Quality refurbishments.Great delivery team and customer service.

T
i
★★★★★ 8/29/2025 August

This company is truly amazing, our old podiatry chair died and we couldn’t get parts for it, I was told about this medical supply company that is local . I called was told to come the office and was met by Robert who showed Dr. Rothman and myself the warehouse so we could look at their inventory. I was immediately impressed how friendly and knowledgeable they were. Our new podiatry chair was delivered today with no problems, the company even took the old chair away! Would highly recommend for any medical equipment you may need.

K
i
★★★★★ 8/27/2025 August

Our experience from start to finish has been wonderful. Robert was my first point of contact and he was great and easy to work with, very knowledgeable. Our chairs arrived earlier than expected, the driver was so kind and polite, we have a busy clinic and he was patient and knew exactly what he was doing. Overall a great experience!

E
i
★★★★★ 8/14/2025 August

Excellent medical supply company. I personally visited the warehouse and got to see the equipment. They do a great job and keep you informed of the delivery step by step. The products look great in my new office and people have already been raving about them.

P
i
★★★★★ 8/12/2025 August

Robert and CeviMed have been superb vendors of excellently refurbished exam tables and stools that we have been using for years. Very friendly, reasonable and great values. We will certainly continue to use them for years!

D
i
★★★★★ 7/24/2025 July

Great customer service. Great communication. Personalized delivery.

E
i
★★★★★ 7/17/2025 July

Great experience. Cushion look terrific

M
i
★★★★★ 7/8/2025 July

Wonderful from start to finish. When my wife's l8w air liss mattress began to my ave problems, I contacted the company to a me d t my sy to took it from there. They kept us informed of t my e progress and the ot us the replacement part at no cost to us. I can't say enough. Simon was wonderful.

L
i
★★★★★ 7/2/2025 July

Have ordered several exam tables from Cevimed - they have been very easy to work with and they work hard to ensure that they are providing a quality product. We keep returning to cevimed with our business and have recommended them to others!

S
i
★★★★★ 7/1/2025 July

Legit company that made the selling process very easy. Thank you!

M
i
★★★★★ 6/30/2025 June

Excellent company with fast, reliable service! We needed exam beds for our practice, and they provided the best pricing out of five different vendors we contacted. Communication was clear and consistent throughout the entire process. Delivery and installation were prompt and efficient. Highly recommend them for any medical supply needs!

L
i
★★★★★ 6/20/2025 June

Can not say enough great stuff about this company. They were so easy to deal with from the purchase to the delivery of our refurbished podiatry chair. Everyone I dealt with was knowledgeable and courteous There was even a link in the email we received so you have the ability to see exactly where your order was at the even if it's on the highway you can see the little arrow moving. I would recommend their services to anyone who asks.

M
i
★★★★★ 6/4/2025 June

Our practice ordered several items from CeviMed and the process couldn't have been easier. The sales team was so helpful and made ordering very easy. Flash forward to the delivery of our items- we were able to track the delivery truck to know the exact arrival time. The driver was professional and efficient. He unloaded everything and helped get each item to where it needed to be. We're very happy with the experience and would recommend CeviMed!

D
i
★★★★★ 6/2/2025 June

Absolutely fantastic service. Robert was able to facilitate rapid delivery of several bariatric patient chairs and at a price substantially less than the market rate for a new one. They arrived looking like they rolled out of the factory right before! I’ve already put in a second order for more supplies.

B
i
★★★★★ 6/2/2025 June

Fantastic delivery, product was perfectly placed and quality of product was excellent. Will definitely order more products from Cevi Med going forward. Follow through was ideal and timely

N
i
★★★★★ 5/20/2025 May

We started by ordering one exam table to see how we liked it before getting more. It ended up looking even better than we expected, so we came back to order two more. Robert was super helpful the whole way through, and the delivery was quick and easy. Our doctors are really happy with the new tables!

N
i
★★★★★ 5/17/2025 May

Fabulous customer service, and communication. We purchased a hospital bed and were absolutely pleased with the item. We received updates throughout the entire process, including a map of the truck as it made its way to Texas. The bed was packaged well, looks and works great, The driver was friendly and kind. I'm already in the process of purchasing more items for our facility. Thank you Cevimed.

D
i
★★★★★ 5/7/2025 May

We have purchased exam chairs from Cevi Med twice in the past ten years. Their sales team, equipment and delivery service has never disappointed. Do not hesitate to use this company for your medical equipment needs.

S
i
★★★★★ 5/6/2025 May

This was the smoothest process from start to finish. Could not beat the price and the free shipping that was offered. The company stayed in touch, answered all questions, and the table was delivered much quicker than expected. Our "new to us" Ritter exam table arrived only 2 weeks after the order was placed, and looking brand new!! Highly recommend Cevimed and would definitely order again.

N
i
★★★★★ 4/21/2025 April

Great service and care. Would recommend

A
i
★★★★★ 4/17/2025 April

From start to finish Robert Arundel and his team were quick and responsive whenever I had a question. The communication in regards to delivery was also excellent. The exam tables look great and they were able to take 2 of our old ones. Thanks again CeviMed.

K
i
★★★★★ 4/17/2025 April

Great experience with CeviMed. My bed delivered earlier than expected, the driver was professional and understanding. I would highly recommend them and will call them the next time I need something.

C
i
★★★★★ 4/17/2025 April

Our company had a great experience with their Purchasing process! The purchase, payment and pick up were all processed in a timely manner and we appreciate their professionalism. Thank you Lina and Team!!

A
i
★★★★★ 3/28/2025 March

I reached out to CeviMed needing a new exam table top for an older model exam table. I had quick, efficient responses regarding getting a quote. After the order was placed, they kept me up to date on the status of my order and delivery date. The service between the sales rep- Simon, customer service-Stephanie, and delivery driver was amazing. They were all very friendly and easy to work with. They made sure I was fully aware of where the table top was at all times. There is a link that they send to watch where the driver is. The driver installed the exam table top and it came in perfect condition. No flaws noted. I highly recommend this company. The service and quality are exceptional.

A
i
★★★★★ 3/21/2025 March

My experience with this place was great. They were professional, efficient, and friendly. In the future I see myself returning again.

D
i
★★★★★ 3/18/2025 March

Purchase interaction was smooth. Delivery was efficient. Table functions well and looks very clean and new.

L
i
★★★★★ 3/14/2025 March

I have worked with Cevi Med a couple of times. They are helpful, reliable, and great service. Highly recommend.

J
i
★★★★★ 3/5/2025 March

The company of Mr. Simón Cortez is top notch. Why I say this, well is because of the love and support that they have for those in need when it comes down to an emergency situation. You guys are outstanding and awesome.Great love indeed! Also want to give a major thank you and a heartwarming love to Adriana who made it happen! Outstanding Adriana, the Cevi Med team went above and beyond selfless service when in need! Outstanding employees!!!!

M
i
★★★★★ 2/28/2025 February

My practice recently purchased 4 procedure chairs for a satellite clinic we are establishing in a nearby community. We ended up opting for refurbished models through Cevi Med and are very happy with the end result. My providers and patients alike have remarked on their satisfaction with the chairs. I especially appreciated the real-time delivery tracker provided so I could see exactly when to expect delivery. Thanks for a seamless and professional experience!

C
i
★★★★★ 2/25/2025 February

Cevi Med really took care of me. As a Broadway Prop Master, I require timely delivery and great service. All went smooth as silk. I highly recommend them.

J
i
★★★★★ 2/18/2025 February

I purchases several Midmark 641's with the optional Caster base from Cevi Med. Purchasing was easy, Simon was friendly and efficient throughout the process. The delivery staff was great and they set up the equipment for me on arrival. Customer service after the purchase has been excellent. We had a minor issue with a couple of casters rusting after a few months. Cevi sent me out a new set the same day. Outstanding company to work with.

C
i
★★★★★ 2/14/2025 February

I recently purchases a refurbished chair from CeviMed. The entire team from initial inquiry to delivery has been professional, prompt, and exceptional. We even had a few issues w/ the chair and they stand by the quality of their refurbishment and quickly resolved the issue. I would work w/ this company again.

A
i
★★★★★ 2/13/2025 February

CeviMed is an OUTSTANDING company! They exceeded my expectations on the order and delivery of stretchers to our clinic. They delivered them in a timely manner and the driver set them up at our facility as well. They kept constant communication with us about timeline, we are beyond happy to do business with such an amazing company! Thank you Robert and Simon and everyone there, we are also returning customers since our experience was so smooth and pleasant!

S
i
★★★★★ 2/8/2025 February

I was looking for affordable refurbished exam room tables and went down a rabbit hole online. I came upon CEVIMED and liked what I saw but was hesitant to click the purchase button thinking I would find something better. Robert reached out to me without solicitation and personally walked me through picking the right color for my rooms and handheld me thru the purchase and the delivery of the two tables I bought. CEVIMED was an extremely pleasant experience. They sent me updates on when the truck was going to arrive, and Robert called afterward to make sure I was happy with the outcome of the tables. They look terrrific! Go with CEVIMED! And have Robert help you! He was awesome.

A
i
★★★★★ 2/3/2025 February

Cevi Med has been great to work with, everyone I have dealt with has been most helpful. The sales department is excellent, very responsive and follows thru as promised. They also kept me updated on expected delivery which was also very helpful since I had placed a large order. Highly recommend!

D
i
★★★★★ 1/31/2025 January

Excellent customer service! Highly recommend doing business if you need any medical equipment.

K
i
★★★★★ 1/31/2025 January

One of my podiatry chairs died in an unfortunate position. That event limited our production and decreased our speed of seeing patients. I called and explained the situation and a nice replacement chair arrived within 3 business days. I was very fortunate but I was impressed with how they tried to help me. They are good people.

R
i
★★★★★ 1/30/2025 January

Fabulous company with beautiful refurbished exam tables!!! I ordered a teal Midmark 223 and was not disappointed with the delivery and quality of the product. I will definitely refer others and I just ordered an additional table today:)

M
i
★★★★★ 1/28/2025 January

Great customer service! Would order from them again.

S
i
★★★★★ 1/24/2025 January

I ordered Ritter 222 replacement tops and they look great. The workmanship was top notch. Customer service was responsive and very helpful.

A
i
★★★★★ 1/20/2025 January

We have purchased 3 refurbished exam beds with Cevi Med and have been very pleased with each purchase! For the last 2 sales I've worked directly with Robert. He is always so kind and willing to help. He generally responds to my emails within minutes and is very knowledgeable about available inventory. The beds are great and white glove delivery service makes this a no brainer. We will definitely be using Cevi Med for our future exam bed needs.

M
i
★★★★★ 1/20/2025 January

I HAVE GOTTEN MULTIPLE ITEMS FROM THEM AND HAVE ALWAYS BEEN EXTREMLY SATISTIED. MY LATEST PURCHASE WAS AN AUTOCLAVE THAT I JUST RECIEVED. IT LOOKS AND WORKS PERFECTLY !!!!!

C
i
★★★★★ 1/13/2025 January

From sales, customer service and delivery/set up we were very pleased!! The table looks and works great and was very affordable. Couldn't recommend more.

T
i
★★★★★ 1/13/2025 January

We received great customer service throughout the purchasing process

K
i
★★★★★ 4/1/2026 NEW

Absolutely five stars service and product. I appreciate everything you do and I totally recommend it. Impressed🙏

S
i
★★★★★ 3/12/2026 March

I highly recommend CeviMed! We ordered new covered cushions for an exam chair, and their service was fantastic. We were undecided on colors, so they overnighted sample options to help us choose. The cushions were very easy to install, and it was much cheaper than hiring someone to repair and recover the chair. Highly recommend!

M
i
★★★★★ 2/27/2026/span> February

Every step of the order and delivery was smooth and easy. The customer support was very responsive. I can't thank them enough for a job well done.

J
i
★★★★★ 2/23/2026/span> February

Integrity Medical Products supply's hospitals in the Tampa Bay area. After recently buying two refurbished Midmark Ritter 222 exam tables from CeviMed for a physician's office, my customer was so pleased with the products that they immediately ordered a 3rd table from CeviMed. The new unit has now been delivered!

H
i
★★★★★ 2/13/2026/span>

Absolutely killed it. Great communication and great product! We got the Midmark 108, it’s awesome! 10/10 recommend.

C
i
★★★★★ 1/30/2026span> January

As our nursing program expanded, we needed to purchase 10 new hospital beds, and CeviMed—especially Robert—exceeded our expectations throughout the ordering, delivery, and setup process. Two years later, when we required an additional eight beds for our newly renovated lab space, Robert once again provided outstanding support. We have been consistently impressed with CeviMed’s exceptional customer service, both during and after our purchases. We highly recommend them!

D
i
★★★★★ 3/24/2026 March

Delivery was on the day, and time as promised by two very helpful and pleasant individuals. We are happy with the product and were pleased with the delivery service. Good Job Everyone!!!

J
i
★★★★★ 1/23/2026 January

We ordered 2 Midmark exam tables from Cevi-Med. There was great communication from the selection process through delivery. The deliver date was late by 2 days, but customer service was responsive to emails and kept us up to date. The tables were inspected upon setup and 1 was found to have a defect, the person who had delivered tried to fix the issue, but found that a replacement needs to happen due to a broken mechanism. Cevi-Med is sending a new replacement part with a team to fix the issue within a couple weeks.

J
i
★★★★★ 1/19/2026 January

I was skeptical about buying online sight unseen, but this company came through to ease that concern. Very responsive and excellent customer service. Product was better than anticipated.

T
i
★★★★★ 1/15/2026 January

I have a podiatry practice in Prosper TX. Cevi Med did a wonderful job helping me out, and their products were good. Highly recommend.

K
i
★★★★★ 6 days ago NEW

Absolutely five stars service and product. I appreciate everything you do and I totally recommend it.
Impressed 🙏

D
i
★★★★★ 2 weeks ago NEW

Delivery was on the day, and time as promised by two very helpful and pleasant individuals. We are happy with the product and were pleased with the delivery service. Good Job Everyone!!!

M
i
★★★★★ 1 month ago NEW

Great communication, excellent customer support, and fast delivery. Highly recommended.

S
i
★★★★★ 3 weeks ago NEW

The team was professional and the product quality exceeded expectations. Thank you!